Shipping Policy

At Mjbracket, we aim to provide a clear, transparent and reliable shipping service for every customer who purchases our phone stands. We understand that timely and safe delivery of your order is just as important as the quality of our products, so we have established this straightforward shipping policy to avoid any confusion and ensure a smooth experience for you.

Our shipping policy applies to all orders placed through our store, and we keep all terms simple and easy to understand, with no hidden fees or complicated rules. We do not make exaggerated promises about delivery times or services; instead, we focus on delivering what we commit to, ensuring you can shop with peace of mind.

Order processing is the first step in our shipping process. After you place an order, our team will carefully review and prepare your phone stand. We typically process orders within 1-3 business days, excluding weekends and holidays. This processing time allows us to inspect each product thoroughly, ensuring it is in perfect condition before it is shipped out. We do not rush through this process, as quality check is essential to avoid any issues with your order.

Once your order is processed, it will be shipped out promptly, and the estimated delivery time is 7-15 business days. Please note that this delivery time is an estimate, not a guarantee. Unforeseen circumstances, such as logistics delays or unexpected disruptions, may slightly extend the delivery time, and we appreciate your understanding in such cases.

We offer free shipping for all orders, so you do not need to pay any additional fees for the delivery of your phone stand. We take great care in packaging each product to ensure it is protected during transit. Each phone stand is wrapped securely with appropriate materials to prevent scratches, dents or other damage, so it arrives at your hands in the same condition as it leaves our store.

If you have any questions about your order’s shipping status, feel free to contact our customer service team. We will provide you with updates and assist you in tracking your package, ensuring you know where your order is every step of the way.

We also have a simple return policy: you can return your phone stand within 30 days of receiving it, provided the product is unused, undamaged and in its original condition. Once we receive your returned package, we will process the return within 7 business days, handling all related procedures promptly and fairly.

At Mjbracket, we value your trust and are committed to providing reliable shipping and after-sales service. We continuously improve our processes to ensure your orders are delivered safely and on time. Thank you for choosing our phone stands, and we look forward to serving you with honesty and professionalism.